Colors's Satranji privacy policy applies to personal information we collect from our customers through our website (satranji.com) and facebook page. The policy outlines the information we collect about customers; how we use, disclose and otherwise manage this information; and the choices you have to restrict our usage of this information. Ensuring the privacy of your personal information is important to us.
When and how information is collected
We collect personal information when you:
- Purchase, order, return or exchange products and services
- Register on our website
- Track your order through website
- Sign up for website
- Send or purchase
- Participate in our promotions or surveys
- Contact us with a comment, question or complaint
- Through facebook page
Information collected when you shop at stores
You do not have to provide us with any personal information when you make cash purchases at our
stores. However, if you use a credit or debit card for your purchases online we will Not store your card-
related information in order to process your payment. We may also collect your suggestions, complaints
or inquiries through emails or complaint/suggestion forms.
Information collected by website
We store information of members, including their purchase order history and history of rewards points
collected over a specific period. However, we do not authenticate members’ personal details and,
therefore, cannot be held liable for any misinformation received or fraud or identity theft cases that any
member may be charged with.
Registered shoppers – We store basic information and purchase history of a registered member in order for members to track their orders.
Information collected through website analytics
IP address – You can visit our website without telling us who you are or providing us with any personal information. However, we collect the Internet protocol (IP) addresses of all our website visitors and other related information such as page requests, browser type, operating system and average time spent on our website. We use this information to monitor and improve our website.
Information collected by social media platforms
You may choose to engage with our content on or through third-party social networking websites, plug-ins
and applications. If you choose to do so, you may allow us to have access to certain information
associated with your social media account (such as, name, username, email address, profile picture, and
gender information) to receive our content or as a requirement of the operation of the website, plug-in or
application. But don't expose to any 3rd party.
Information collected for legal obligations
We may be required to provide your personal information in response to a search warrant or other legally
valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention
of law, or as otherwise required by the law in Bangladesh.
Security of personal details
Your privacy is important to us. We ensure practical administrative, technical and physical safeguards in
an effort to protect against the loss, theft, unauthorised access, use, modification and disclosure of
personal information in our custody and control. Our measures to safeguard personal information in our
custody and control include, providing access to personal information only to employees and authorised
service providers who require such information for the purposes described in this privacy and security
policy. To provide you with an increased level of security, online access to certain personal information
may be protected with a password you create. We strongly recommend that you do not disclose your
password to anyone. We will never ask you for your password in any unsolicited communication.
Policy changes
We may periodically update this privacy policy for new, unanticipated uses not previously disclosed. Any
changes made to the policy will be posted here.
Updating your profile
If you wish to access or update your profile details that we have about you, or to correct factual errors in
our records, please contact us. To protect your privacy, we will take necessary steps to verify your identity
before granting access or making corrections. You can also easily update your account information by
logging on to your account.